Last month, my favourite people at Fuel My Blog gave me the opportunity to try out and review the website just-eat.co.uk. I came across the website several months ago when I wanted to order some food but didn’t have any cash on me. I googled & found just-eat.co.uk who take credit/debit cards and placed an order with an Indian Takeaway nearby. So prior to my review, I had experience ordering from them, but this time I got a free £15 voucher to use & abuse to hearts content.
So what is this website if you haven’t already guessed? It’s a UK wide website which allows you to order takeaway’s and delivered right to your door without even having to lift the phone & search for money! About time it kicked off in the UK! It’s pretty simple to use which I’ll show via screenshots and all you need to do to start off with is create a user account & search for restaurants nearby which have signed up to the just-eat.co.uk site.
When you enter the website, the first screen you are met with is the search for takeaways area shown in the screenshot below. All you need to do is enter your postcode and press search. This screen also shows how many takeaways have signed up for the service along with how many takeaways have been ordered by people via their website. For support, just-eat.co.uk have a live chat support in case of any problems you may face with the website or while ordering which is available until 11pm 7 days a week.
Once you have searched for your postcode, a list of the takeaways in your area that have signed up to the program will be shown. In my current area, only 3 takeaways restaurants have signed up which is annoying because their isn’t much choice. 2 Indian takeaways and 1 Fish & Chip place. The last time I ordered from just-eat.co.uk, I still lived in the City Center of Glasgow and had over 10 to choose from which is much better & expected of a site like this. That however, is not a problem from just-eat.co.uk, that’s the takeaways problem who haven’t opted into the service available. So, back to the website…. once the list of takeaways in your area has appeared, it will show the estimated time it will take to deliver to you, what type of cuisine it is, any customer reviews that have been left & a button ‘Order Now’ to see the menu and start ordering.
I decided to order from Renfrew Curry House because I saw it had good reviews from other people who used the website & because I had previously used them in the past in the traditional way of telephone ordering. After clicking ‘Order Now’ I was shown a menu screen where it told me the takeaways opening times, how much the delivery charge is & the different menu types available e.g. collection and night delivery.
The menu is very well layed out into sections e.g. Beverages, Starters, Special Offers, House Specials etc along with prices and a description of the item (great for when ordering a dish when you have no clue what will be in it lol). To add a dish to your order, simply click the green [+] button and it will automatically show your items selected on the right hand side along with the subtotal. When you add items, you can also delete items easily by clicking the delete button and it will refresh your subtotal. Once you are done adding items, click proceed to start the order process.
The next screen shows your order with the option to add more items if you need to, the ability to specify delivery time and entering your personal details for the delivery.
Once that has been done, your order will be processed and just-eat.co.uk will begin communicating with the takeaway of your choice giving them your order. You must keep this screen on as if you close it, your order will not be processed. It can take anywhere up to 90 seconds for your order to be approved, so don’t worry if it takes a few seconds. It is rather scary at first when you think the website isn’t working lol
Next you will be given confirmation of your order with the estimated delivery time, the type of delivery and the method of payment. You will see that my order over all came to £19.90, I had a free £15 voucher to spend and paid the difference by cash on delivery which was great… the cheapest takeaway I’ve ever had to pay for hehe.
To end your just-eat.co.uk experience, you will then be emailed another confirmation of your order along with contact details of the takeaway incase you want to ammend your order and customer support information if you need to get in touch with a just-eat.co.uk employee regarding your order. Making things better, everytime you order, you are awarded points and these points build up on their website allowing you to get free gifts such as vouchers and tshirts
45 minutes after ordering, the delivery man from Renfrew Curry House arrived with my goodies *drool* I ordered a Lamb Bhuna which is a tikka style with fresh ginger, garlic, coriander & tomatoes and then the ‘Best Deal in Town’ which was a massive collection of Chicken pakora, Tandoori Chicken, Chicken tikka, Lamb tikka, Curry sauce, Rice, Naan, Salad, 2 Poppadoms & Spiced Onions… even with 3 people eating we couldn’t finish everything & left the rest for the next day lol
Overall, I really love this website & it’s potential. I just wish that more takeaways sign up because there is only so many times you can eat an Indian takeaway before getting sick of it :crazy: Since this review, I’ve ordered several times and will continue to do so!
If you’re in the UK, check your postcode & see what choice you have
Oh BTW If you are in Ireland, Denmark, Sweden, Belgium and Netherlands, you can go to just-eat.com and order